Can you trust online reviews of home improvement companies?

I always suggest to potential customers that they check company credentials before signing a contract, but are all references unbiased? Did you know that there are websites online that provide “unbiased” feedback on home improvement companies?  I say “unbiased” because when a company signs up for these sites they have the opportunity to review any
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Low interest rates increase home improvement opportunities

In a recent article in the Boston Globe newspaper, Kermit Baker who is director of Harvard University’s Joint Center for Housing Studies said, “Lower financing costs are beginning to stabilize the downturn in existing home sales, as they also are reducing the cost of financing a home improvement project.” We recently signed a contract with a
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Buyer Beware!

It sounds simple, but how many of you actually ask for references?  A lot of consumers don’t for whatever reason.  Maybe you don’t want to “insult” the company representative.  Maybe you don’t want to look foolish because you’ve heard of the company…you think…and they wouldn’t be in business if they weren’t good, right? The very
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FAQ’s

I receive a lot of emailed questions and wanted to address some of them here for you.  What I’ll try to do is put a few on this blog from time to time.  Maybe you’ll see an answer to a question you’ve been wanting to ask. Q:  How far from Richmond will you go to
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Replacement Windows

My wife has a co-worker who wants to replace her old drafty windows with new energy efficient windows.  She has gotten many quotes, but has the same complaint about all of them.  Grids cost extra and they all only wanted to give her half screens.  The only grids that were offered were spaghetti thin and
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