In the News
Blue Ridge Exteriors is owned by Paul Rzasa and Matt Neely and specializes in the design and installation of fiber cement siding, energy efficient replacement windows, railing systems, and gutter protection. We have over 30 years of combined experience in the home improvement industry.
View some of our news articles below
Blue Ridge Exteriors has been awarded a 2012 Replacement Contractor Service Excellence Award.
The awards recognize eight home improvement companies for excellent customer service and were announced at the Replacement Contractor Executive Conference. The Replacement Contractor Service Excellence Award is based on surveys of customers by GuildQuality, a third party verification service specializing in the residential construction industry and a partner with REPLACEMENT CONTRACTOR in presenting the award.
GuildQuality randomly sampled 50 recent customers of each, asking homeowners to rate their contractors on different aspects of the service interaction. The survey firm also asked homeowners to indicate whether or not they’d recommend the company to those they knew, or hire the company to work for them again.
The companies which received the award understand that satisfied customers mean referrals. “Today, when just about any homeowner reads a company’s online reviews before picking up the phone, it’s critical to leave behind a customer who’s happy, even thrilled, with the work done and the experience of having it done,” says Jim Cory, Editor, REPLACEMENT CONTRACTOR.
Selection of the winners involved having homeowners rate companies on service aspects such as communication, the sales process, and product quality: identify any areas where company personnel fell short, and indicate whether or not they’d recommend the company to others. Winners were selected on the basis of overall scores, recommendation rate, and response rate to surveys.
REPLACEMENT CONTRACTOR is dedicated to exterior specialty contractors in the roofing, siding, window & door, and decking categories of the home improvement industry. Published by Hanley Wood, Replacement Contractor provides high-volume exterior contractors with sales and marketing advice, as well as tips to refine the day-to-day operation of their businesses.
- You will never deal with a high-pressure salesman paid on commission
- We will always provide expert installation
- We will never try to “flip” you to vinyl siding because it is cheaper to sell and easier to install
- Personal service throughout your experience with Blue Ridge Exteriors
Our world is constantly changing around us. We felt obligated to change the way low maintenance exterior products were offered to the consumer.
Blue Ridge Exteriors provides services in the following areas: